Methods of payment and refund

Payment is made through the system of electronic payments ArtPay. ArtPay serves financial transactions made through bank cards (including payroll cards) Visa and MasterCard of all banks in the world. The ArtPay system provides opportunities for quick and convenient payment for any goods and services, and also transfers money from your bank card to the seller’s account.

If you have chosen a payment method using a bank payment card, the data transfer in the order payment process takes place in a secure mode (information is protected by SSL protocol with an encryption key of 168 bits in length) using Verified by VISA and MasterCard Secure Code technologies. 

After the made payment, a letter is sent to the email indicated by the client with a pre-installed electronic card check, which confirms the payment and the details of the payment transaction are reflected. 

In order to avoid controversial situations, we recommend saving copies of records of orders and payments.

OUR ADDRESS:
State Nature Protection Institution "National Park" Belovezhskaya Pushcha ".
225063, Brest region, Kamenetsky district, Kamenyuki village.
Telephone: 8-01631-56398.
e-mail: beltour07@mail.ru
BANK DETAILS:
p / account 3015610500262 in the branch of JSC Belagroprombank - Brest Regional Department
UNP 200056212
OKPO 03539121

For a refund for accommodation and excursion services, you need to write an application addressed to our General director (Alexander Vasilyevich Bury) to indicate the reason why the trip is not possible, sign and send this application to email beltour07@mail.ru or by fax +375163156398 . 

Refunds are made if the request for refund was sent no later than 2 days before your arrival.